Developed as a key tool of the Human Understanding Lab, LUCA allows brands to delve deep into emotional context, collecting insights quickly and efficiently to support fast decision making and responsiveness to market opportunity.
Unearthing deeper, meaningful insights from specific communities, LUCA combines the what with the why to offer brands the potential to unlock real value for clients and ensure effective, data-driven content and communication strategies.
Our Services
Built For Growth
With a number of exciting developments in the works, the LUCA ecosystem is delivering the following capabilites for clients.
Content Intelligence
LUCA analyses target audiences to uncover what specific communities are engaging with, talking about, and sharing as well as who influences them. You can use the outputs to inform content planning, channel optimisation and contextual targeting for earned and paid media.
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Customer Review Intelligence
LUCA reveals how brands perform at a category level by comparing customer review data and identify growth and innovation opportunities. AI-powered analysis rapidly summarises key drivers of good/bad customer experiences to inform brand and creative strategy.
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TikTok Creator Intelligence
Use LUCA to supercharge your content planning with a lens into your target brands’ TikTok activity, benchmarking key metrics across post frequency, engagement by reaction, ads and more. Compare your competitor or client activity to gauge trends and hot topics.
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Personality Profiler
LUCA goes beyond job roles and interests to enrich audience profiles and buyer personas using AI-powered psychographic analysis – helping brands to gain a deeper human understanding of their audience’s core personality traits, what motivates and drives them to engage.
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PeopleGraph
By creating network maps of target audiences or decision-makers LUCA reveals shared interests, content and connections across social media. AI-powered analysis rapidly identifies and analyses audience activity, most engaged content and online behaviours to inform client strategy.
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Momentum Mapping
Designed to take a customer journey or brand experience from awareness through to loyalty, LUCA can benchmark your performance against peers and competitors spanning share of search, voice and news, customer review ratings, and website performance.
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MOST COMMON QUESTIONS ABOUT LUCA
Who does LUCA gather insights on? Where does it fit in with other social listening platforms? Where does LUCA get its data from? Have all your questions answered and learn how LUCA can elevate your data mining initiatives.
WHAT IS LUCA?
LUCA offers teams easy access to automated data gathering and analysis, delivering a better understanding of human decision making.
HOW DOES LUCA FIT WITH OTHER SOCIAL LISTENING PLATFORMS?
LUCA should be used in conjunction with other tools to get a much deeper understanding of a specific audience at the level of insight you require.
WHAT CAN LUCA DO?
Outside of content intelligence, LUCA can perform psychographic profiling, news search, video analysis, and track customer sentiment.
All of LUCA’s capabilities work seamlessly together to provide an unrivalled lens into your target group.
Bespoke Projects To Date
Delivering a human-led insight-driven advantage to satisfied clients
“LUCA is a magical tool which provided a quick view on what was happening, instead of having to individually research LinkedIn profiles.”
Senior Marketing Manager,
Professional Services Firm
- LUCA analyses terabytes of digital data to generate deep human insight
- Unmatched depth of insight into key communities
- Using AI-powered analysis to create content, customer and personality intelligence
LATEST LUCA THINKING
Say Hello
TO OUR HUMAN UNDERSTANDING EXPERTS
We have 120 scientists across the Human Understanding Lab, bringing the latest techniques from neuroscience, behavioural science, and data science into solving our clients’ challenges and unlocking opportunities.
DR. SIMON COLLISTER
Director
Human Understanding Lab
A highly accomplished research and strategy consultant with extensive experience helping high-profile global businesses solve complex challenges through insight, creativity, and communications.
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TOM WILKS
Technology Director
UNLIMITED
Bringing a wealth of knowledge and expertise in delivering innovative client solutions, Tom has a deep understanding of how technology and data can be combined to drive business success.
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